Release Notes 5.2.1

64bit builds: (5.2.1.13078) Windows 10 and (5.2.1.13079) macOS 10.14 or later. This release has added support for Razer Stream Controller, small bug fixes and UI/UX enhancements.

Please note that this software update release does not include support for Loupedeck + or Loupedeck original consoles.

 

Hardware Support (UI v.5)  

  • Loupedeck CT [CT]
  • Loupedeck Live [Lv]
  • Razer Stream Controller (Rz)

Software Support (MacOS & Windows)

  • Ableton Live 11
  • Adobe After Effects
  • Adobe Audition
  • Adobe Lightroom Classic
  • Adobe Illustrator
  • Adobe Photoshop 2022
  • Camera Raw (only Photoshop)
  • Adobe Premiere Pro (2021 or newer)
  • Capture One
  • Spotify Premium
  • OBS Studio (v26.0 or later)
  • Philips Hue (Bridge)

Software Support (MacOS only)

  • Final Cut Pro 
  • MacOS

Software Support (Windows only)

  • Streamlabs OBS (v0.20 or later)
  • Windows
  • vMix 


Improvements (General)

 

  • Added support for Razer Stream Controller and Razer Synapse 3 - software integration.

UI & Marketplace

  • After installation from the Marketplace, user is now informed on how to use the content (applies to sounds and icon packs)
  • Updated hover-on descriptions for custom actions
  • Plugin status information texts on the action panel are no longer truncated
  • A proper error page is shown if marketplace is being used without internet connection
  • Icons on CT Wheel no longer show up with grey backgrounds
  • The application dropdown menu informs the user when there are no application profiles selected



Bug Fixes (General)

  • Fixed a bug, where the search in the action panel failed to go through the Stored Custom Actions folder
  • Fixed a bug that caused desktop plugin to be highlighted even though it did not contain any search hits
  • Fixed a bug that created the new macro action to the root folder instead of the selected folder
  • Fixed a bug that caused a black screen after deleting an imported profile
  • Fixed a bug that caused the round button color to change while importing a profile
  • Fixed a bug where the user could not rename a profile adjustment from the context menu
  • Fixed a bug, which caused the "Reset Device Backlight" and "Reset LED Brightness actions to appear on the device with N/A text instead of the action description

Bug Fixes (Plugin)

Ableton Live

  • Fixed a bug that caused a wrong wheel page to show on profile launch (CT)

Premiere Pro

  • Fixed a bug that caused a wrong wheel page to show on profile launch (CT)

Twitch

  • Fixed a bug that caused the icons for Slow Mode, Commercial and Follower Mode actions to reset back to the original action icon when their modifier was changed.

Known issues

 

Allgemein

  • If the loading of the LD software takes longer than usual, it may result to a black UI screen. The workaround is to restart Loupedeck software.
  • MacOS: If two versions of the same supported application are installed, the non-active version may start when using press actions from Loupedeck.  
  • LibreOffice apps and Live2D app are with custom profiles not recognized by Loupedeck
  • Loupedeck Live device is sometimes active while screen is locked (Win OS)
  • Developers cannot always sign into the cloud environment
  • After selecting a profile in the UI, correct workspace button is not highlighted
  • Marketplace’s “no internet connection” notification is not translated (to any language)
  • Using Search doesn’t highlight the “Custom” tab even if “Custom” contains search hits in the Stored Custom Actions folder
  • Transparent icons, or icons with black background, don’t blend in on the CT wheel but appear grey on black background
  • Alt-Tab – widget is not always switching between application or between multiple instances of the same application
Custom Adjustments
  • "Optional action before" adjustment cannot be removed. The workaround is to change the action type to e.g., "Run" and then back to "Shortcut"
Ableton Live
  • Plugin support for Ableton Live 10 must be installed manually from the Loupedeck Support pages. 

After Effects

  • Some shortcut actions do not work with a non-English keyboard layout due to the physically different key location 

Audition

  • Multiple Loupedeck control surfaces can be seen (bug in Adobe Audition).
    (Troubleshooting article for more information).
Capture One
  • Some icons are not shown (e.g., Set Rating) 
  • Brush tool is not opened when the action is used (affects windows users)
  • Crop Tool does not initiate when action is used (affects windows users)

Final Cut Pro

  • Localization (translation of action names) is temporarily disabled
Illustrator
  • For shortcut actions that include Shift key, Shift is not always executed

Lightroom Classic

  • Masking workspace is empty for old profiles (article on how to fix)
  • Pressing Home button in masking does not return to develop mode
  • Some brush parameters are missing from the action list 
  • ‘Activate Crop Tool by Rotation’ has inconsistent behavior 
  • Filtering actions are affected on CT/Live if Rating/Col. button has been pressed on Loupedeck+ 
  • Actions from Keyboard group do not work

Twitch

  • Viewer Count – widget may occasionally be unresponsive
OBS Studio
  • If OBS Studio is installed after Loupedeck, Loupedeck software needs to be reinstalled in order to get OBS-side Loupedeck connector functional
  • Windows: If OBS Studio is restarted a few seconds after having closed it, Loupedeck might not connect as it has not finished disconnecting from the previous instance (5.0.3)
  • Changing scene collections has a chance to break functionality
  • Icons might not get updated on Loupedeck boot
  • Naming inconsistencies with mute audio actions created by the user in the “Stored OBS Studio Actions”
Philips Hue
  • When using the Control Center, the following actions might disappear right after they have been used: Brightness, Hue, Color Temperature
  • Long Press does not function
Photoshop
  • Dynamic pages cannot be added
  • ACR Tools cannot be closed (lack of API support from Photoshop)

Photoshop (Camera Raw)

  • Color Grading is not functioning as intended
  • Zoom-out zooms-in if Finnish language/keyboard is selected 
  • Adjusting Grain amount is not functioning
  • Closing a tool by pressing on the icon is not functioning

Premiere Pro

  • On version older than 14.0, Run Script Error messages shows constantly preventing use of Loupedeck. This is not an issue with later versions of Premiere Pro.
    (Troubleshooting article for more info)
  • MacOS: Adding a second default profile for Premiere Pro crashes the Loupedeck service

Spotify Premium

  • Note that Spotify Premium needs a device selected. If playback control commands are not working this might mean that there is no active device selected. In this case, go to Devices (Others-Devices) action, open it and select a device
  • For some users: “Cannot adjust volume, no active playback device”
    • Sign out from Spotify linking and sign back in
  • Spotify Plugin may be affected by Spotify’s cloud service availability and this might cause playback button and playback control to stop working from time to time.

vMix

  • Dynamic control centers (input switcher, audio mixer etc.) might not recognize new inputs that are introduced during a session. Restarting the Loupedeck software resolves issue.